IT Support

BetterBytes knows how important reliable IT support is to the continuity of every business. Our trained industry experts can make your business IT headaches a thing of the past.

Every year system and network downtime take their toll on businesses around the world.

Business impacts include

  • Decreased staff productivity
  • Financial Loss
  • Missed business deadlines

Remote Support

Many IT issues can be resolved over the phone or through direct consultation, however there are some situations where visualising the problem and connecting remotely will speed up the fault resolution process. We provide our customers with the option of having remote support which allows our technician to view the desktop of your computer as you see it from their desk. Our remote desktop software is virus free and allows your keyboard and mouse movements to override our technicians movements, keeping you in full control during the process.